Login/Team Selection Problems
Occasionally, users have
trouble using our login screens or are unable to switch teams using the drop
downs in the Teams area of the site. These problems can be caused by any
one of the following issues. Team selection problems are usually caused by
#1 or #5 below:
- Your browser is setup
not to accept cookies. Most browsers let you enable the two Cookie
types [session/one-time Cookies and persistent/stored Cookies] separately:
You'll need to set your browser to allow at least temporary, per-session
Cookies in order to use this site at all. If you also want this site to save
your preferences like the last league/team you selected, you'll also need to
enable the "persistent" cookie type that's stored on your hard drive. Please
consult your browser's help file for specific information on how to do this.
If you're using Internet Explorer version 6 or above, do the following:
- Click Tools/Internet
- On the resulting dialog
box click the Privacy tab at the top
- Click the Advanced
- We highly recommend the
following settings for most users:
- Check the Override
- Accept - First-party
- Block - Third-party
- Allow Session
- You use a
Cookie-defeating tool (AdSubtract, CookieCrusher, some firewalls, etc.),
please disable it while you access this site
- Your browser is set to
VBscripts to gather your login name and password. If you've turned off,
blocked, or otherwise interfered with your browser's scripting via a browser
setting or third-party script-blocking tool (e.g. AdSubtract, CookieCrusher,
some firewalls, etc.)--- or if something's broken in your scripting
system--- the login system won't work.
- Has your team's season expired? After a team's season is over, team
managers can no longer log in using a team manager password. This
doesn't however apply to problems selecting teams. You can select and
view any team from any season using the dropdowns on the team selection bar.
- You may have a corrupt
or broken cookie. If you're stuck on a particular team or can't change
teams or divisions, this may be the problem. Assuming your browser is
set up to accept cookies from this site (see 1.0 above),
you can usually fix this by performing the following:
- Click here to purge all cookies for this
website. If this doesn't solve the problem right away, come back here and perform the
- Close all browser
- Locate the following
folder on your system using Windows Explorer (NOT Internet Explorer. Right
click the Start button and select "Explore"):
If using Windows NT/2000/XP:
\Documents and Settings\Your User Name\Cookies\.
All other versions of Windows
- Within this folder are
many files named using the following form: "Your User Name@Website[#].txt".
Locate the file(s) with our website's name after the @ sign and rename them
to anything you like. ie "firstname.lastname@example.org"
- Reboot your computer.
- Try logging in or selecting a team again.
If you continue to have
trouble logging in or selecting teams, you may have a problem with your computer's hard drive which
is beyond the scope of what we can help with.